Automotive Nissan Service Advisor

Cole Nissan; Kalamazoo (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) savings plan

PTO - paid time off

Employee discounts on vehicles and service

State-of-the-art facilities

A positive and professional team environment

Job summary

Vadenchevroletpooler in Kalamazoo, MI is looking for a Service Advisor to guide customers through their automotive repair and maintenance processes. The ideal candidate should possess excellent customer service skills and a positive attitude. This position offers a performance-based income of $50,000 - $65,000, alongside benefits like health insurance and 401(k) savings plans. Rapid career advancement is emphasized.

Join our award-winning team dedicated to customer satisfaction and sales excellence!

Qualifications

• Automotive Service Advisor experience is preferred but not required.
• Must pass pre-employment background check, MVR, and drug screen.

Responsibilities

• Guide customers through the entire automotive repair and maintenance process.
• Advise customers on service options and costs, and schedule service appointments.
• Greet customers, answer questions, and offer additional services.

Skills

Excellent customer service and communication skills

General automotive operational knowledge

Ability to multi-task in a fast-paced environment

Education

High school diploma or equivalent

Job description

$50,000 - $65,000 Performance-Based Income!

Job Intro

Award Winning Cole Nissan is a GREAT place to have a Rewarding Career! Our High-Volume Service Department needs to hire Service Advisors to guide customers through the entire automotive repair and/or maintenance process, advise customers on service options and costs, schedule appointments and more. Experience is preferred. We appreciate our employees and invest in their success! Upload your resume AND complete the assessment for immediate consideration.Cole Nissan has won the Nissan Award of Excellence multiple years in a row for outstanding performance results in sales, customer satisfaction, and owner loyalty.

Job Description

Guide customers through the entire automotive repair and/or maintenance process, advise customers on service options and costs, schedule appointments for service/maintenance/recall work and more.

• $50,000 - $65,000 Performance-Based Income!
• Excellent training!
• Rapid career advancement! We promote from within!
• Health and dental insurance
• 401(k) savings plan
• PTO - paid time off
• Employee discounts on vehicles and service
• State-of-the-art facilities
• A positive and professional team environment

Responsibilities

• Guide customers through the entire automotive repair and/or maintenance process, advise customers on service options and costs, and schedule service appointments
• Greet customers, answer questions, and offer additional services including special promotions
• Follow status of customer's vehicle from service bay entry through completion of work and ensure customer is satisfied
• Maintain high CSI score

Requirements

• Automotive Service Advisor experience is preferred but not required
• General automotive operational knowledge
• Excellent customer service and communication skills
• A positive attitude, good work ethic and professional appearance
• Pleasant, energetic, conscientious, dependable, and able to multi-task in a fast-paced environment
• Valid driver's license
• High school diploma or equivalent
• Must pass pre-employment background check, MVR, and drug screen