Automotive Lead Conversion Specialist

Ciocca Automotive Careers; West Manchester Township (York County); Vor Ort; USD 27.000 - 41.000; Vollzeit

Benefits dieser Stelle

Weekly draw with commission

Full Time - Monday through Friday with

PTO and holidays

401(K) retirement plan with company"

On the job training

Medical, dental, vision and other top-

Advancement within Ciocca Automotive

Employee discounts: purchases, repair,

Zusammenfassung

Ciocca Automotive is seeking an energetic call center professional to join our growing team in York County. This full-time role focuses on handling customer calls, scheduling sales appointments, and providing accurate product information while using approved scripts and templates.

We offer a weekly draw with commission, PTO and holidays, a 401(k) retirement plan with company matching, on-the-job training, comprehensive health benefits, opportunities for advancement, and employee discounts on

Qualifikationen

• At least one previous customer service-related role.
• Strong computer and phone skills.
• Valid driver’s license and clean driving record.

Aufgaben

• Answer customer calls and establish follows-up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

Kenntnisse

Customer service

Computer skills

Phone skills

Jobbeschreibung

Ciocca Automotive is seeking an energetic call center professional to join our growing team in York County. This full-time role focuses on handling customer calls, scheduling sales appointments, and providing accurate product information while using approved scripts and templates.

We offer a weekly draw with commission, PTO and holidays, a 401(k) retirement plan with company matching, on-the-job training, comprehensive health benefits, opportunities for advancement, and employee discounts on