Internet Sales & Support Specialist

Ciocca Automotive Careers; Ewing (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full Time

PTO and holidays

401(K) retirement plan with company

On the job training

Top insurance program (medical, dental

Advancement within Ciocca Automotive

Employee discounts

Job summary

Ciocca Automotive Careers in Kentucky is seeking an energetic call center professional to join our growing team. You will engage customers, set sales/service appointments, and deliver friendly information to help families find the right vehicle and service options.

We offer full-time hours, PTO and holidays, a 401(k) plan with company matching, on-the-job training, comprehensive insurance, opportunities for advancement within the Ciocca Automotive Family, and employee discounts on purchases,

Qualifications

• At least one previous customer service-related role.
• Strong computer and phone skills.
• Bilingual a plus.

Responsibilities

• Answer customer calls and establish follows-up with sales/service appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.

Skills

Customer service experience

Computer skills

Phone skills

Bilingual a plus

Job description

Ciocca Automotive Careers in Kentucky is seeking an energetic call center professional to join our growing team. You will engage customers, set sales/service appointments, and deliver friendly information to help families find the right vehicle and service options.

We offer full-time hours, PTO and holidays, a 401(k) plan with company matching, on-the-job training, comprehensive insurance, opportunities for advancement within the Ciocca Automotive Family, and employee discounts on purchases,