Automotive Front Desk & Customer Care Specialist

Ken Garff; American Fork (UT); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Paid training

Career growth

401k with company match

Medical insurance

Dental insurance

Vision insurance

Disability & Life insurance

Year-end bonus

Employee discounts

Job summary

Ken Garff Body & Glass in American Fork, Utah is seeking a friendly Receptionist to greet customers, answer phones, log messages, and route inquiries to the right team. This role offers a Monday–Friday schedule from 8:30am to 5:30pm, paid training, and a competitive hourly rate starting at $16–$17 per hour.

You will maintain a professional appearance, handle license plate log updates, file documents, and provide courteous service to customers while supporting the dealership’s operations and

Qualifications

• Must be 18 years or older and authorized to work in the U.S.
• Previous Receptionist experience; automotive dealership experience preferred
• Excellent interpersonal and customer service skills.

Responsibilities

• Answer phones in a professional manner, within three rings, and transfer customers promptly to appropriate destination
• Takes messages from customer when desired person is unable to be reached or at customer request
• Greet and accommodate walk-in customers promptly; provides timely, friendly, professional service
• Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns
• Maintain a professional appearance always
• Call customers when license plates come in and keep a license plate log to ensure accuracy
• File and organize documents as needed
• Other duties as assigned

Skills

Customer service

Phone etiquette

Communication

Education

High school diploma or equivalent

Tools

Inventory Control software

Internet

Microsoft Office Suite

Job description

Ken Garff Body & Glass in American Fork, Utah is seeking a friendly Receptionist to greet customers, answer phones, log messages, and route inquiries to the right team. This role offers a Monday–Friday schedule from 8:30am to 5:30pm, paid training, and a competitive hourly rate starting at $16–$17 per hour.

You will maintain a professional appearance, handle license plate log updates, file documents, and provide courteous service to customers while supporting the dealership’s operations and