Automotive Customer Support & Production Planner

Minth-North-America; Lewisburg (TN); On-site; USD 47,000 - 55,000; Full time

Job summary

Worldwise Plastics LLC in Lewisburg, TN is seeking a Customer Service Representative to support order information verification and customer communications. You will prepare service summaries and coordinate with internal teams to handle unusual situations, ensuring timely releases and production planning to meet demand.

The role requires a high school diploma and 2+ years in customer service, with flexibility to manage multiple projects and shifts as needed.

Qualifications

• High School Diploma or equivalent.
• 2+ years of progressive customer service experience.

Responsibilities

• Provide customer service support by verifying order information.
• Prepare customer service summary reports.
• Coordinate handling of difficult or unusual customer situations.
• Develop master production plan to satisfy demand while minimizing inventory.
• Pull in customer releases daily/weekly.
• Ensure information is verified/adjusted weekly.
• Maintain professional relationships with customers.
• Communicate changes to releases to relevant personnel.
• Plan and schedule production to meet shipping dates.

Skills

Customer service

Prioritization

Education

High School Diploma or equivalent

Job description

Worldwise Plastics LLC in Lewisburg, TN is seeking a Customer Service Representative to support order information verification and customer communications. You will prepare service summaries and coordinate with internal teams to handle unusual situations, ensuring timely releases and production planning to meet demand.

The role requires a high school diploma and 2+ years in customer service, with flexibility to manage multiple projects and shifts as needed.