Automotive Customer Service Advisor: Fast Growth & Training

Jiffy Lube; Oak Forest (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Pay raises within 60 days

Paid training

Cross-training

Career growth opportunities

Safety-focused environment

Employee discounts

Job summary

Premium Velocity Auto / Jiffy Lube is seeking an Automotive Customer Service Advisor to join a fast-paced, team‑driven environment in Oak Forest, IL. You will guide customers through their visit, explain services and recommendations, and perform basic maintenance tasks as part of a dynamic service team.

No automotive experience is required as training is provided; a valid driver’s license is preferred. This full‑time role emphasizes customer care, sales, and hands‑on automotive work with clear

Qualifications

• Excellent communication and customer service skills.
• Strong listening and reasoning abilities.
• Confidence in overcoming objections.
• Positive, energetic attitude.
• Ability to succeed in a fast-paced, team-oriented environment.
• Commitment to following safety procedures.
• Willingness to learn, train, and grow.

Responsibilities

• Greet customers, review their service needs, and escort them safely from their vehicles.
• Clearly explain available services, promotions, and recommendations.
• Provide unbiased, trustworthy recommendations based on technician findings.
• Communicate service updates throughout the visit.
• Perform basic preventive maintenance (oil changes, inspections, fluid top-offs, wipers, basic component replacements).
• Review completed services with customers, ensure satisfaction, and encourage return visits.
• Assist the team and perform other duties as assigned.

Skills

Communication

Customer Service

Listening

Objection Handling

Teamwork

Job description

Premium Velocity Auto / Jiffy Lube is seeking an Automotive Customer Service Advisor to join a fast-paced, team‑driven environment in Oak Forest, IL. You will guide customers through their visit, explain services and recommendations, and perform basic maintenance tasks as part of a dynamic service team.

No automotive experience is required as training is provided; a valid driver’s license is preferred. This full‑time role emphasizes customer care, sales, and hands‑on automotive work with clear