Automotive Customer Experience Consultant Incentive Eligible

CarMax Inc.; Henderson (NV); On-site; USD 24,796 - 36,781; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday pay

Job summary

A leading used car retailer is seeking a Customer Service Consultant to enhance customer buying experiences. You will connect with customers, guiding them through their purchasing journey and ensuring a seamless transition from online to in-store experiences. Ideal candidates will have a background in sales and customer service, possess strong communication skills, and thrive in a fast-paced environment. This position offers a competitive hourly rate ranging from $18.00 to $26.70, with additional benefits.

Qualifications

• Sales and customer service experience preferred.
• Thrive in a fast-paced sales environment.
• Good listening skills and strong customer focus.
• Strong written and verbal communication skills.
• Must be open to flexible work schedules.

Responsibilities

• Connect with inbound customers online and over the phone.
• Guide customers towards suitable vehicles based on needs.
• Ensure a seamless online to in-store purchasing experience.
• Achieve sales targets while providing excellent customer service.

Skills

Sales experience

Customer service experience

Good listening skills

Strong written communication

Fast-paced environment adaptability

Job description

A leading used car retailer is seeking a Customer Service Consultant to enhance customer buying experiences. You will connect with customers, guiding them through their purchasing journey and ensuring a seamless transition from online to in-store experiences. Ideal candidates will have a background in sales and customer service, possess strong communication skills, and thrive in a fast-paced environment. This position offers a competitive hourly rate ranging from $18.00 to $26.70, with additional benefits.