Automotive Customer Experience Concierge

Mercedes--benz-Group; San Antonio (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Northside Auto Group in San Antonio, TX is seeking a Product Concierge for full-time service work. You will assist customers on the showroom floor, manage follow-up activities, and participate in product and sales training to ensure a smooth car-buying experience.

Responsibilities include greeting customers, delivering vehicles with proper explanations of features and paperwork, coordinating with service staff, and helping arrange the first service appointment. Valid driver’s license is required.

Qualifications

• High school diploma or GED with three months related experience
• Valid Driver's License
• Ability to communicate clearly with customers

Responsibilities

• Greet customers and offer assistance on showroom floor and sales lot
• Utilize dealership sales control and follow-up system
• Attend product and sales training as requested by sales manager
• Ensure sold vehicles are cleaned for delivery
• Deliver vehicles and explain features, warranty, and paperwork
• Introduce customers to service department and schedule first service appointment

Skills

Customer service

Excellent communication

Sales support

Follow-up systems

Education

High school diploma or GED

Job description

Northside Auto Group in San Antonio, TX is seeking a Product Concierge for full-time service work. You will assist customers on the showroom floor, manage follow-up activities, and participate in product and sales training to ensure a smooth car-buying experience.

Responsibilities include greeting customers, delivering vehicles with proper explanations of features and paperwork, coordinating with service staff, and helping arrange the first service appointment. Valid driver’s license is required.