Automotive CS Rep: SAP, BOM & Orders (2nd Shift)

Acro Service Corp; Louisville (KY); On-site; USD 28,413 - 40,467; Full time

Job summary

A leading service company in Louisville is searching for a Customer Service Representative for a contract role. The position requires strong customer service skills and at least 2 years of experience, preferably in automotive manufacturing. Responsibilities include processing orders, resolving customer inquiries, and maintaining accurate order files. The ideal candidate should have excellent communication skills and be detail-oriented. This role requires the ability to work overtime and weekends as necessary.

Qualifications

• 2+ years of previous customer service experience in an automotive manufacturing environment preferred.
• Must demonstrate good oral and written communication skills.
• Ability to work overtime and weekends as required.

Responsibilities

• Process and verify accuracy of customer orders.
• Resolve order-related inquiries from customers.
• Maintain bills of material for the plant.
• Update routing instructions per customer.
• Provide Customer Service management with data for reports.

Skills

Customer service experience

Communication skills

Detail oriented

Computer skills (MS Office)

Education

High school diploma or GED

Job description

A leading service company in Louisville is searching for a Customer Service Representative for a contract role. The position requires strong customer service skills and at least 2 years of experience, preferably in automotive manufacturing. Responsibilities include processing orders, resolving customer inquiries, and maintaining accurate order files. The ideal candidate should have excellent communication skills and be detail-oriented. This role requires the ability to work overtime and weekends as necessary.