Order & Customer Service Specialist (SAP)

Westlake; Toledo (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading chemical manufacturing company in Toledo, OH is seeking a Customer Service Representative. The role entails managing customer inquiries and orders, utilizing SAP for processing, and providing exceptional service. Candidates should have a college degree and at least 3 years of experience in customer service, preferably in a manufacturing setting. Strong communication and computer skills are essential. This is a full-time position in a mid-senior level capacity.

Qualifications

• 3 years of customer service experience preferably in a manufacturing environment.
• Strong computer skills in Excel, Word, and Outlook.
• Strong team player with positive communication skills.

Responsibilities

• Manage order processing in SAP and customer inquiries.
• Service inbound call center and manage team email box.
• Assist customers with E-Commerce site issues.

Skills

Customer service skills

Communication skills

SAP knowledge

Team player

Problem-solving skills

Education

College Degree or equivalent experience

Tools

SAP

Excel

Word

Outlook

Job description

A leading chemical manufacturing company in Toledo, OH is seeking a Customer Service Representative. The role entails managing customer inquiries and orders, utilizing SAP for processing, and providing exceptional service. Candidates should have a college degree and at least 3 years of experience in customer service, preferably in a manufacturing setting. Strong communication and computer skills are essential. This is a full-time position in a mid-senior level capacity.