Automotive Contract Clerk

Diplomat Motors; United States; On-site; USD 32,000 - 40,000; Full time

Job summary

Diplomat Motors is looking for an experienced Automotive Contract Clerk to join our expanding operation. This role handles contract processing, DMV paperwork, funding reconciliation, and cross-department coordination to keep vehicle sales moving smoothly and on time.

The ideal candidate has 3+ years in automotive contracts, experience with Dealertrack is a plus, and strong organizational and communication skills in a fast-paced environment.

Qualifications

• 3+ years of Automotive Contract Clerk experience preferred (automotive experience required).
• Dealertrack experience is a plus
• Ability to process DMV paperwork is a plus
• Strong follow-through and organizational skills
• Excellent communication, customer service, and problem-solving skills, with the ability to stay composed under pressure
• Detail-oriented with the ability to multi-task in a fast-paced environment
• Friendly, helpful, professional, and dependable demeanor
• Strong computer and internet skills, including Excel
• High school diploma or GED required; some post-high school education or training preferred
• Reliable attendance required

Responsibilities

• Contract Processing & Compliance: Process all vehicle contracts in a timely and accurate manner, ensuring all required compliance documentation is included
• Funding & Payment Reconciliation: Daily review, follow-up, and posting of EFT contract funding, customer down payments, F&I reserve funding, lien payoffs, and flooring payments
• Interdepartmental Coordination: Communicate weekly with the Controller on any pending issues related to contract posting
• Perform other administrative and office support duties as assigned

Skills

Contract processing

Attention to detail

Communication

Organizational skills

Problem-solving

Microsoft Excel

Multi-tasking

Attendance reliability

Customer service

Education

High school diploma or GED

Tools

Dealertrack

Excel

Job description

Job Description

Job Description

Diplomat Motors is looking for a motivated and experienced Automotive Contract Clerk to join our expanding operation. This role plays a pivotal part in our dealership's success — your expertise in processing contract-related paperwork for vehicle sales transactions keeps every deal moving smoothly, accurately, and on time.

We're looking for someone who is detail-oriented, dependable, and able to keep pace in a fast-paced, high-volume environment. The right person will juggle multiple deals at once while bringing strong communication, administrative, organizational, and computer skills to the team.

This is a great opportunity for someone with automotive contract clerk experience — ideally from a consolidated Business Office — who is ready to take ownership of the contract process and grow within a results-driven dealership group.

Compensation:

$23 - $29 hourly

Responsibilities:

Contract Processing & Compliance

• Process all vehicle contracts in a timely and accurate manner, ensuring all required compliance documentation is included

• Verify, process, and post transactions related to Vehicle Sales, Trade-In Units, and Dealer Trades

Funding & Payment Reconciliation

• Daily review, follow-up, and posting of EFT contract funding, customer down payments, F&I reserve funding, lien payoffs, and flooring payments

• Daily review, follow-up, and correction of schedules related to the contract process, including CIT, vehicle receivable, and lien payoff

Interdepartmental Coordination

• Communicate weekly with the Controller on any pending issues related to contract posting

• Perform other administrative and office support duties as assigned

Qualifications:

• 3+ years of Automotive Contract Clerk experience preferred (automotive experience required)

• Dealertrack experience is a plus

• Ability to process DMV paperwork is a plus

• Strong follow-through and organizational skills

• Excellent communication, customer service, and problem-solving skills, with the ability to stay composed under pressure

• Detail-oriented with the ability to multi-task in a fast-paced environment

• Friendly, helpful, professional, and dependable demeanor

• Strong computer and internet skills, including Excel

• High school diploma or GED required; some post-high school education or training preferred

• Reliable attendance required

About Company

• Two high-performing locations selling 140+ vehicles per month
• Proven systems, strong leadership, and clear expectations
• Performance-focused, no-drama culture
• Expansion plans with real advancement opportunities

We value integrity, accountability, and people who show up ready to work.