Automotive Commercial Sales & Service Lead

AutoZone; Edgemont (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

AutoZone in-store discount

401(k) with company match

Living Well mental health support

Career growth opportunities

Job summary

AutoZone seeks a Commercial Specialist to drive WOW customer service, support commercial sales, and coordinate order fulfillment and delivery. You’ll combine client service, sales support, and logistics to grow the department and help customers get the parts they need.

You will engage with commercial customers, manage orders, and promote a safe and compliant work environment. Bilingual English/Spanish communication is a plus as you build lasting relationships.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication skills

Job description

AutoZone seeks a Commercial Specialist to drive WOW customer service, support commercial sales, and coordinate order fulfillment and delivery. You’ll combine client service, sales support, and logistics to grow the department and help customers get the parts they need.

You will engage with commercial customers, manage orders, and promote a safe and compliant work environment. Bilingual English/Spanish communication is a plus as you build lasting relationships.