Commercial Sales & Operations Lead

AutoZone, Inc.; Goleta (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

401(k) with company match

Job summary

AutoZone, Inc. is seeking a Commercial Specialist to drive WOW customer service and grow commercial sales. The role blends customer service, sales support, and logistics coordination to ensure smooth order fulfillment and delivery.

You’ll assist commercial customers, manage billing and inventories, and support a growing team while focusing on safety and compliance. Strong communication in English and Spanish is a plus.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.
• Bilingual communication in English and Spanish is a plus.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Multitasking

Billing processes

Inventory management

Delivery processes

Safety & compliance

Driver's license

Bilingual (English/Spanish)

Job description

AutoZone, Inc. is seeking a Commercial Specialist to drive WOW customer service and grow commercial sales. The role blends customer service, sales support, and logistics coordination to ensure smooth order fulfillment and delivery.

You’ll assist commercial customers, manage billing and inventories, and support a growing team while focusing on safety and compliance. Strong communication in English and Spanish is a plus.