Commercial Sales & Logistics Specialist

AutoZone; Wilmington (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

AutoZone in-store discount

401(k) with company match

Mental health support (Living Well)

Career growth opportunities

Paid time off (FT)

Disability insurance options

Health Savings and Flexible Spending

Job summary

AutoZone is looking for a Commercial Specialist to drive WOW customer service, grow commercial sales, and ensure smooth order fulfillment and delivery. The role blends customer service, sales support, and logistics coordination, with opportunities to lead when needed.

The position emphasizes strong communication in English and Spanish, safe operations, and collaboration with cross-functional teams in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing processes

Inventory management

Delivery coordination

Safety compliance

Driving license

Job description

AutoZone is looking for a Commercial Specialist to drive WOW customer service, grow commercial sales, and ensure smooth order fulfillment and delivery. The role blends customer service, sales support, and logistics coordination, with opportunities to lead when needed.

The position emphasizes strong communication in English and Spanish, safe operations, and collaboration with cross-functional teams in a fast-paced environment.