Bilingual Commercial Sales & Service Lead

AutoZone, Inc.; Pomona (CA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

Exclusive discounts and perks, an Auto

401(k) with company match and Stock-Pe

AutoZoners Living Well Program for 1e

Opportunities for career growth

Paid time off

Life, and short- and long-term disa

Health Savings and Flexible Spending

Job summary

AutoZone, Inc. is seeking a Commercial Specialist to drive WOW! customer service, increase commercial sales, and coordinate order fulfillment and delivery within our commercial sales and service operations.

You will perform sales support, logistics coordination, and account management, with opportunities to lead in the absence of the Commercial Sales Manager and grow within the department.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.
• Exceptional communication: fluent in both Spanish and English.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multi-tasking

Billing

Inventory

Delivery

Safety compliance

Spanish English bilingual

Valid driver’s license

Job description

AutoZone, Inc. is seeking a Commercial Specialist to drive WOW! customer service, increase commercial sales, and coordinate order fulfillment and delivery within our commercial sales and service operations.

You will perform sales support, logistics coordination, and account management, with opportunities to lead in the absence of the Commercial Sales Manager and grow within the department.