Automotive Collision Estimator & Customer Cost Specialist

Ward's Auto Body; Escanaba (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Ward's Auto Body in Escanaba, MI is seeking an Estimator to determine repair costs and timelines for vehicle damages. You will negotiate insurance payments and communicate costs clearly to customers.

This role requires inspecting vehicle damage, calculating labor and parts costs, drafting repair work orders, and maintaining detailed records. You will work in a fast-paced collision repair shop focused on quality and customer service.

Qualifications

• Solid knowledge of repairing automotive equipment and collision repair processes.
• Strong attention to detail and accuracy in cost estimation.
• Ability to follow written and verbal instructions.
• Comfortable in a fast-paced, production-oriented environment.

Responsibilities

• Examine all parts of vehicle to determine repair needs.
• Assess vehicle damage through inspections.
• Estimate labor and parts costs for repairs.
• Prepare insurance forms showing repair costs.
• Explain vehicle damage, costs, and insurance to customers.
• Draft work orders and enter repairs into the system.
• Maintain records of all repairs.

Skills

Negotiation skills

Attention to detail

Physical stamina

Safety awareness

Customer communication

Job description

Ward's Auto Body in Escanaba, MI is seeking an Estimator to determine repair costs and timelines for vehicle damages. You will negotiate insurance payments and communicate costs clearly to customers.

This role requires inspecting vehicle damage, calculating labor and parts costs, drafting repair work orders, and maintaining detailed records. You will work in a fast-paced collision repair shop focused on quality and customer service.