Automotive BDM Leader - Grow Team, Drive Appointments

Vaden; Savannah (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Excellent income potential

Professional training and career

5-day work week

Health, dental, and vision insurance

401(k) plan with matching

Paid vacation and holidays

Flexible schedule

Health savings account

Professional development assistance

Referral program

Job summary

Vaden Automotive is seeking a Business Development Manager to lead the BDC team and drive customer engagement across internet, phone, and live chat inquiries.

You will supervise, train, and schedule the team, set daily appointment goals, and report performance in weekly management meetings. If you have proven leadership and a proactive service mindset, join a company known for career growth and comprehensive benefits.

Qualifications

• Proven leadership or management experience is required.
• BDC or automotive background is a plus; training provided.
• Customer service or call center experience helpful.
• Excellent communication and interpersonal skills.
• A positive, goal-oriented attitude with strong follow-through.
• Ability to excel in a fast-paced, team-based setting.
• Strong multitasking and organizational abilities.
• High school diploma or equivalent (required).

Responsibilities

• Respond promptly to internet, phone, and live chat leads to assist with vehicle availability and pricing.
• Build rapport with customers, understand needs, and guide them toward booking an appointment with the sales team.
• Track and achieve daily appointment-setting goals.
• Follow up with leads not ready to buy to keep them engaged in the sales process.
• Supervise, train, and support the Business Development Center (BDC) team.
• Manage team scheduling to ensure full coverage and performance.
• Attend weekly management meetings to report on performance and discuss strategy.

Skills

Leadership experience

BDC / automotive exposure

Customer service

Excellent communication

Goal-oriented

Team leadership

Organizational skills

High school diploma or equivalent

Education

High school diploma or equivalent

Job description

Vaden Automotive is seeking a Business Development Manager to lead the BDC team and drive customer engagement across internet, phone, and live chat inquiries.

You will supervise, train, and schedule the team, set daily appointment goals, and report performance in weekly management meetings. If you have proven leadership and a proactive service mindset, join a company known for career growth and comprehensive benefits.