Automotive Business Development Representative

Hireology; Bluffton (SC); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation

Holidays

Employee discounts

Tuition reimbursement

Career advancement

Job summary

Vaden Automotive in Bluffton, SC is seeking motivated Business Development Representatives to respond to internet, phone, and live chat inquiries using a guided script to provide information on vehicle pricing and availability. Your primary goal is to set appointments for customers to visit the dealership and meet the sales team, with ongoing follow-up for leads not yet ready to schedule.

This role thrives in our fast-paced BDC, offering ongoing training, a 5-day work week, and opportunities for

Qualifications

• 3+ years of customer service experience
• Strong communication and customer service skills
• Familiar with MS Teams, MS Outlook, and phone communication
• High school diploma or equivalent
• Automotive sales or BDC experience is a plus

Responsibilities

• Respond to internet, phone, and live chat inquiries using a guided script
• Provide pricing and availability information for vehicles
• Identify customer needs and respond in a friendly, helpful manner
• Schedule multiple customer appointments daily with the dealership sales team
• Follow up with leads not yet ready to schedule

Skills

Communication skills

Customer service

Team player

Adaptability

Multitasking

Organizational skills

MS Teams

MS Outlook

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Teams

Microsoft Outlook

Phone communication

Job description

Vaden Automotive is looking for motivated Business Development Representatives (BDRs) to join our team. In this role, you will respond to internet, phone, and live chat inquiries using a guided script to provide information on vehicle pricing and availability. Your primary goal is to set appointments for potential customers to visit the dealership and meet with our sales team. Enjoy working in our fun, fast-paced Business Development Center, where we appreciate our team and invest in their success.

Vaden Automotive is a family-owned organization with dealerships across the Southeast. For over 50 years, we've proudly served thousands of customers and actively supported charitable organizations and our local communities.

What You'll Do

• Respond to internet, phone, and live chat inquiries using a guided script
• Provide accurate and professional answers about vehicle pricing and availability
• Identify customer needs and respond in a friendly and helpful manner
• Schedule multiple customer appointments daily with the dealership sales team
• Follow up with leads who are not yet ready to schedule an appointment

What We're Looking For

• Automotive BDC experience is a plus, but not required we train for success
• Call center or customer service background is helpful
• Strong communication and customer service skills
• Positive, upbeat attitude with motivation to succeed
• Energetic, team-oriented, and thrives in a fast-paced environment
• Ability to multitask, follow directions, and remain adaptable
• Strong work ethic and professional appearance
• High school diploma or equivalent (required)
• Strong communication skills and required use of Microsoft Teams, Microsoft Outlook, and cellular phone communication
• Business development experience: 1 year (preferred)
• Automotive sales experience: 1 year (preferred)
• Customer service experience: 3 years (required)

Why Choose Vaden Automotive

• Excellent income potential
• Ongoing, hands-on training
• 5-day work week and closed on Sundays
• Health, dental, and vision insurance
• Supplemental insurance: accident, disability, life, critical illness, and cancer wellness
• 401(k) investment plan
• Paid vacation and holidays
• Employee discounts on vehicles and service
• Tuition reimbursement
• Career advancement opportunities

We're committed to growing your career and providing opportunities for advancement in a supportive, high-energy environment.

Vaden Automotive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.