Automotive BDC Specialist | Lead Nurturing & Appointments

Lou Bachrodt Chevrolet Pompano; Florida; On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance

Paid time off

Employee discounts on vehicles and

Opportunities for career advancement

Job summary

Lou Bachrodt Chevrolet Pompano is seeking a friendly BDC Representative to be the first point of contact for prospects, manage leads, and schedule showroom appointments.

You'll use CRM tools, perform timely follow-ups, and collaborate with the sales team to deliver an outstanding car-buying experience. Weekend/evening availability is required; compensation includes $750+ weekly base with monthly commission.

Qualifications

• Proficiency with CRM software and sales tools.
• Excellent verbal and written communication skills.
• Commitment to delivering an excellent customer experience.
• Ability to multitask and stay organized in a fast-paced environment.
• Willingness to learn and collaborate with the sales team.

Responsibilities

• Lead management: handle inbound/outbound leads via phone, email and more.
• Customer engagement: build rapport and understand buyer needs.
• Appointment scheduling for prospective buyers for test drives and consultations.
• Follow-up: nurture leads through the sales process.
• Database maintenance: update customer information in CRM.
• Collaboration: work with sales to hand over leads smoothly.

Skills

CRM proficiency

Verbal communication

Written communication

Customer-centric

Weekend/evening availability

Organizational skills

Team collaboration

Education

High school diploma or equivalent

Tools

CRM software

Job description

Lou Bachrodt Chevrolet Pompano is seeking a friendly BDC Representative to be the first point of contact for prospects, manage leads, and schedule showroom appointments.

You'll use CRM tools, perform timely follow-ups, and collaborate with the sales team to deliver an outstanding car-buying experience. Weekend/evening availability is required; compensation includes $750+ weekly base with monthly commission.