Automotive BDC Sales Coordinator - Lead & Appointment Expert

Ancira Enterprises, Inc.; San Antonio (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Disability Insurance

Life Insurance

Mental Health Care Benefits

Paid Time Off

Paid Holidays

401(k) with Employer Match

Employee Assistance Program

Employee Vehicle Purchase and Service

Job summary

Ancira Auto Group in San Antonio, Texas, seeks an energetic Automotive BDC Sales Coordinator to join Ancira-Winton Chevrolet. You will manage internet leads, inbound calls, and appointment scheduling, acting as the first point of contact and delivering a professional, responsive customer experience.

This role requires strong communication, attention to detail, and the ability to thrive in a fast-paced dealership environment.

Qualifications

• Strong verbal, written, and interpersonal communication skills.
• Professional phone presence and customer-service mindset.
• Excellent listening, typing, and data-entry skills.

Responsibilities

• Serve as the first point of contact for prospective customers.
• Respond promptly to internet leads, inbound calls, text messages, and online inquiries.
• Schedule, confirm, and follow up on customer appointments.
• Assist customers in identifying vehicles that meet their needs and interests.
• Maintain knowledge of Chevrolet vehicles, inventory, incentives, and programs.
• Document customer interactions and outcomes in CRM and dealership systems.
• Follow established workflows for leads and appointments.
• Collaborate with Sales, Service, and BDC team members to support goals.

Skills

Verbal communication

Phone presence

Typing & data entry

CRM software

Multitasking

Written communication

Tools

Microsoft Office

Job description

Ancira Auto Group in San Antonio, Texas, seeks an energetic Automotive BDC Sales Coordinator to join Ancira-Winton Chevrolet. You will manage internet leads, inbound calls, and appointment scheduling, acting as the first point of contact and delivering a professional, responsive customer experience.

This role requires strong communication, attention to detail, and the ability to thrive in a fast-paced dealership environment.