Automotive BDC Representative

Georgewall; Red Bank (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading car dealership in Red Bank is seeking a Business Development Representative to enhance customer engagement and drive sales. This role involves managing customer inquiries, scheduling appointments, and utilizing a CRM system to track prospects. The position offers growth opportunities as the industry evolves towards remote sales. Join a family-owned business with a strong reputation for customer satisfaction and sales effectiveness.

Benefits

Medical coverage

401(k) with employer matching

Paid time off

Qualifications

• Well-organized and detail-oriented.
• Strong computer skills.
• Valid driver’s license with a clean driving record.

Responsibilities

• Work within the CRM system under the guidance of the General Sales Manager.
• Schedule appointments and coordinate with sales personnel.
• Stay current on product knowledge to communicate effectively with customers.

Skills

Organizational Skills

Computer Skills

Tools

Focus by Reynolds and Reynolds

Job description

Position Summary

George Wall Ford has a job opening for a Business Development Representative. We are looking for a candidate who will quickly become a key part of our sales team. The goal of the BDC representative is to maximize internet and phone-generated traffic in the showroom while directing customer inquiries and concerns to the appropriate department.

This role offers tremendous growth opportunities as the car-buying and car-servicing experience continues to shift from brick-and-mortar to remote sales and service. We utilize Focus by Reynolds and Reynolds as our CRM. Experience working with Focus is highly valuable.

Compensation and Benefits

• Hourly base pay in the range of $17-19/hr plus commission based on customer appointments and sales
• Medical coverage offered - majority funded by George Wall Ford (funding amount dependent upon coverage type and employee tenure)
• 401(k) with employer matching available
• Paid time off and earned vacation time based on tenure

Responsibilities

• Work within the Customer Relationship Management (CRM) system under the guidance of the General Sales Manager
• Schedule appointments and coordinate with sales personnel to prepare for customer arrivals
• Stay current on product knowledge (both new and used vehicles) to communicate effectively with customers
• Log progress with prospects to ensure proper follow-up
• Stay informed about relevant lists, such as lease terminations and customers eligible for added incentives
• Understand federal, state, and local laws governing retail auto sales

Qualifications

• Well-organized and detail-oriented
• Strong computer skills
• Valid driver’s license with a clean driving record

About George Wall Ford

George Wall Ford is a family-owned and operated dealership serving the Red Bank area since 1960, over 60 years. We are proud to be the highest volume Ford dealer in Monmouth and Ocean counties, and among the highest in NJ, consistently earning Ford's prestigious President's Award—an honor based on sales effectiveness and customer satisfaction, awarded to less than 10% of Ford dealerships.

We are an equal opportunity employer and prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.