Automotive BDC Representative

Napletonofflease; Arlington Heights (IL); On-site; USD 31,000 - 81,000; Full time

Job summary

A leading automotive group seeks a BDC Representative to manage internet inquiries and phone leads at their dealership in Arlington Heights. This dynamic role focuses on generating sales appointments and providing excellent customer support in a fast-paced environment, with ample growth opportunities and a competitive salary structure.

Benefits

Paid Training

Medical, Dental, Vision Insurance

401k

Discounts on products, services, and vehicles

Qualifications

• 18+ years of age to comply with driving policy.
• Willingness to undergo background check and drug screen.

Responsibilities

• Handle incoming and outgoing phone calls and emails.
• Schedule sales appointments and follow up to generate leads.
• Explain product performance and benefits to prospects.

Skills

Excellent computer skills

Persuasive communication

Knowledge of call center environment

Job description

The Ed Napleton Automotive Group is looking for our nextBDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Arlington Heights Chrysler, Dodge, Jeep, Ram, theBDCRepresentativeisresponsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Potential Pay ranges of $31,000-$81,000per year. This includes incentive-based pay, so your skills and efforts drive your income

• Family Owned and Operated – 90+ years in business!

• Medical, Dental,Vision Insurance, 401k

Foraddition benefit information please go to:

NapletonCorpFlorida.MyBenefitsLibrary.com

• Paid Training

• Discounts on products, services, and vehicles

• Growth Opportunities

Job Responsibilities:

• Handle incoming and outgoing phone calls and emails

• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction

• Answer customer internet inquires by both email andphone

• Schedule sales appointments and reschedule no show customers

• Contact customers based on current marketing incentives

• Follow up with existing and potential customers to generate leads and close sales

• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase

• Follow up in a manner that results in the customer visiting the dealership

• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

• Other duties as assigned by management

Job Requirements:

• Excellent computer skills required.

• Knowledgeable to call center environment.

• Automotive experience helpful but not required.

• Able to communicate persuasively with customers to set appointments.

• Willingness to undergo a background check and drug screen in accordance with local law/regulations

• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws