Automotive BDC Pro - Drive Leads to Showroom

Fred-Martin-Motor-C; Barberton (OH); Presencial; USD 40.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base pay + monthly comms

Medical and dental benefits

401(k) with company match

Paid time off and vacation

Five-day work week

Paid training

Family-owned and supportive work env

Opportunities to grow within the deal

Descripción de la vacante

Fred-Martin-Motor-C, Ohio's #1 used car dealership, seeks an Automotive Sales BDC Associate to convert internet leads into showroom appointments and drive a great customer experience from first contact to visit. The role emphasizes fast, professional communication via phone, text, email, and chat, with a focus on building rapport and follow-up.

The position offers base pay plus monthly commission, medical/dental benefits, retirement plan with company match, PTO, five-day work week, paid

Formación

• Automotive BDC or sales experience is a plus.
• Customer service or call center experience is a plus.
• Comfortable making and receiving a high volume of phone calls.
• Strong communication and follow-up skills.
• Self-motivated, competitive, and results-driven.
• Positive attitude and strong work ethic.
• Comfortable using computers and multiple systems.
• Organized and able to multitask.
• Professional appearance and communication.
• Valid driver's license and clean driving record.
• Ability to pass a background check and drug screening.
• Bilingual Spanish is a plus.

Responsabilidades

• Respond quickly and professionally to internet leads and customer inquiries
• Contact customers by phone, text, email, and chat
• Ask questions to understand customer needs and buying plans
• Build rapport and create strong customer relationships
• Set and confirm showroom appointments
• Follow up with leads and previous customers
• Maintain accurate notes and follow-up tasks in the CRM
• Assist with overflow calls and general dealership inquiries
• Work closely with the sales team to create opportunities

Conocimientos

BDC sales experience

Customer service

High call volume

Communication

Self-motivated

Positive attitude

Multitasking

Professional appearance

Driver's license

Background check

Bilingual Spanish

Herramientas

CRM software

Descripción del empleo

Fred-Martin-Motor-C, Ohio's #1 used car dealership, seeks an Automotive Sales BDC Associate to convert internet leads into showroom appointments and drive a great customer experience from first contact to visit. The role emphasizes fast, professional communication via phone, text, email, and chat, with a focus on building rapport and follow-up.

The position offers base pay plus monthly commission, medical/dental benefits, retirement plan with company match, PTO, five-day work week, paid