Automotive BDC Leader — Elevate Customer Experience

Marhofer; Canton (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation package

Comprehensive benefits package

Career growth opportunities

Positive organizational culture

Job summary

Marhofer is seeking an Automotive Sales BDC Manager in North Canton, Ohio. The role focuses on managing guest communications and leading a team of BDC representatives to deliver exceptional service. Candidates should have experience in automotive sales and strong communication skills.

Join a respected dealership known for high standards and community involvement, with a clear path to career growth in management.

Qualifications

• Proven success in automotive internet sales or BDC representation.
• Highly motivated and eager to learn.
• Excellent verbal and written communication skills.
• Familiarity with CRM systems and DMS.
• Natural ability to motivate a team.

Responsibilities

• Oversee the BDC team for effective guest communication.
• Train staff in effective guest-facing communication.
• Set goals and monitor performance indicators.
• Listen to calls to improve guest interactions.
• Collaborate with sales teams for smooth transitions.

Skills

Automotive internet sales

Guest-facing roles

Verbal communication skills

Written communication skills

Leadership

Tools

Automotive CRM systems

Dealership management software (DMS)

Job description

Marhofer is seeking an Automotive Sales BDC Manager in North Canton, Ohio. The role focuses on managing guest communications and leading a team of BDC representatives to deliver exceptional service. Candidates should have experience in automotive sales and strong communication skills.

Join a respected dealership known for high standards and community involvement, with a clear path to career growth in management.