Automotive BDC Associate, Hyundai

Flash Car Washes; Fairfield (CT); On-site; USD 30,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

401(k) with company match

Paid Time Off

Weekly pay

Employee discounts

Job summary

Hyundai of Fairfield in Fairfield, CT is seeking a dedicated Automotive BDC Associate to support the sales team. Respond to inquiries via phone and email, provide vehicle information, and manage internet leads to set appointments and close sales.

The role emphasizes outbound outreach, relationship-building, and growing the online sales channel. This full-time position offers a base plus commission with competitive benefits.

Qualifications

• Computer & Internet skills required.
• Proficiency in Microsoft Office applications.
• Ability to follow through on leads and close sales.
• Experience in a customer service or call center environment is a plus.
• Excellent communications skills, both verbal and written.
• Ability to multitask and prioritize in a fast-paced work environment.
• Positive, can-do attitude.
• Team-oriented.
• Bilingual proficiency preferred but not required.

Responsibilities

• Respond to customer inquiries via phone and email in a timely and professional manner.
• Provide accurate information about vehicles and services to our customers.
• Conduct outbound calls to follow up with customers or sales leads.
• Manage internet inquiries through dealership website and other online channels.
• Set up customer appointments for the sales department.
• Follow through on customer leads and build relationships with clients to close sales.
• Grow internet sales business and expand current customer base; measured through monthly online percentage.
• Maintain a positive, and professional attitude toward customers, vendors and employees.

Skills

Computer skills

Microsoft Office

Lead follow-up

Customer service

Communication skills

Multitasking

Team oriented

Bilingual preferred

Tools

Microsoft Office

Job description

Automotive BDC Associate, Hyundai# Automotive BDC Associate, HyundaiHyundai of Fairfield - Fairfield, CT 06825## OverviewSalary Range$30,000.00 - $75,000.00 Base+Commission/yearPosition TypeFull Time## Description**BDC Associate - Customer Service Representative**We are seeking a dedicated Customer Service Rep to join our team. In this role, you will use your computer skills, product knowledge, and outgoing personality to generate business through our online channels and book appointments.**Job Responsibilities:*** Respond to customer inquiries via phone and email in a timely and professional manner.* Provide accurate information about vehicles and services to our customers.* Conduct outbound calls to follow up with customers or sales leads.* Managing internet inquiries through dealership website and other online channels.* Setting up customer appointments for the sales department.* Follow through on customer leads and build relationships with clients to close sales* Grow internet sales business and expand current customer base; measured through monthly online percentage.* Maintain a positive, and professional attitude toward customers, vendors and employees.**Pay Range**: $17.00-$25.00 per hour**Environmental & Physical Requirements:*** While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds**Benefits Include:*** Competitive Benefits package, including health, dental, and disability insurances.* 401(k) with company match* Flexible spending accounts* Paid Time-Off* Weekly Pay* Employee discounts on service, parts and vehicles## Qualifications* Computer & Internet skills required* Proficiency in Microsoft office applications* Ability to follow through on leads and close sales* Proven experience in a customer service or call center environment a plus* Excellent communications skills, both verbal and written* Ability to multitask and prioritize in a fast-paced work environment* Positive, can-do attitude* Team-oriented* Bilingual proficiency preferred but not required