Service BDC & Appointment Setter: Elevate Scheduling

Landmark Automotive; Morrow (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Basic Life Insurance

Paid Training

Vacation / PTO

Job summary

An automotive dealership in Morrow, GA is seeking a motivated Service BDC / Appointment Setter to join their team. The role involves managing inbound and outbound communications, scheduling service appointments, and ensuring an exceptional customer experience. Candidates should have a high school diploma or GED, and previous experience in customer service is preferred. The company offers comprehensive benefits including medical, dental, vision, and a 401(k). Apply today to be part of a leading automotive team.

Qualifications

• Ability to work in a fast-paced environment while maintaining professionalism.
• Previous experience in customer service or automotive dealership preferred.
• Availability for flexible working hours including nights and weekends.

Responsibilities

• Answer all incoming service calls in a professional manner.
• Schedule and confirm service appointments.
• Conduct outbound calls for service reminders and follow-ups.
• Communicate appointment details to Service Advisors.
• Support the Service Manager with administrative tasks.

Skills

Customer service

Communication

Scheduling appointments

Education

High School Diploma or GED

Tools

Dealership management software

Basic computer proficiency

Job description

An automotive dealership in Morrow, GA is seeking a motivated Service BDC / Appointment Setter to join their team. The role involves managing inbound and outbound communications, scheduling service appointments, and ensuring an exceptional customer experience. Candidates should have a high school diploma or GED, and previous experience in customer service is preferred. The company offers comprehensive benefits including medical, dental, vision, and a 401(k). Apply today to be part of a leading automotive team.