Automotive BDC Agent – Career Growth & Bonuses

Executive Honda; Wallingford (CT); Hybride; USD 50 000 - 75 000; Plein temps

Avantages offerts par ce poste

5-Day Work Week

Bonuses/incentives $50,000-$75,000 per

Paid Time Off/Vacation

Medical, Dental & Vision Insurance

401k Program

Paid Life Insurance

Professional/Respectful Work Enviro n3

Advancement Opportunities

Ongoing Training & Development

Employee vehicle purchase plans

Discounts on products and services

Résumé du poste

Executive Honda in Wallingford, CT seeks an energetic Automotive BDC Agent to enhance the premium guest experience. You will handle calls, respond to inquiries, and guide prospects to dealership resources, while supporting the sales team and maintaining customer relationships.

The role offers a 5-day work week, excellent compensation with bonuses up to $75,000 per year, and benefits including health, dental, and vision insurance, 401k, paid time off, and ongoing training.

Qualifications

• Previous customer service experience.
• Excellent teammate with collaborative attitude.
• Prompt and courteous demeanor.

Responsabilités

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Utilize CRM tracking system daily.
• Participate in team and process development sessions-maintaining positive relationships with teammates, sales teams, and dealership management.

Connaissances

Customer service

Team player

Computer skills

Driver's license

Description du poste

Executive Honda in Wallingford, CT seeks an energetic Automotive BDC Agent to enhance the premium guest experience. You will handle calls, respond to inquiries, and guide prospects to dealership resources, while supporting the sales team and maintaining customer relationships.

The role offers a 5-day work week, excellent compensation with bonuses up to $75,000 per year, and benefits including health, dental, and vision insurance, 401k, paid time off, and ongoing training.