Automation Systems Support Specialist

PerkinElmer; City of Rensselaer (NY); On-site; USD 62,000 - 93,000; Full time

Job summary

PerkinElmer is seeking an Automation Support Analyst to join the Regeneron site in Rensselaer, NY. You will build and maintain relationships with Lab System Owners, IT teams and management while supporting daily operations and compliance in a fast-paced scientific environment.

The role requires strong communication, problem solving, and hands-on experience with Windows technologies, lab equipment, and software assets.

Qualifications

• Associate degree in Computer Science or Life Science with 2+ years of relevant technical experience including Windows technologies, manufacturing systems, networking and technical writing.
• Bachelor’s degree in Computer Science or Life Science is preferred.
• Experience with scientific instrumentation is a plus.
• Lab environment experience is desirable.

Responsibilities

• Build and maintain relationships with Lab System Owners, IT Teams, and Management.
• Update the Regulatory Asset Management systems inventory of lab equipment, PCs, software, and related information.
• Maintain daily project communications with the team.
• Provide First Line User Support and handle on-call rotation.

Skills

Customer service

Troubleshooting

Verbal and written communication

Time management

Education

Associate degree in Computer Science or Life Science

Bachelor’s degree in Computer Science or Life Science

Tools

Windows technologies

Manufacturing systems

Networking

Technical writing

Job description

PerkinElmer is seeking an Automation Support Analyst to join the Regeneron site in Rensselaer, NY. You will build and maintain relationships with Lab System Owners, IT teams and management while supporting daily operations and compliance in a fast-paced scientific environment.

The role requires strong communication, problem solving, and hands-on experience with Windows technologies, lab equipment, and software assets.