Automation Service & Projects Lead (Hybrid)

E80 Group; Chicago (IL); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Hybrid work model

E80 World Academy

Career growth opportunities

Job summary

E80 Group is seeking a Service & Project Coordinator in Chicago, IL. You will manage service interventions, coordinate technical teams, and oversee after-sales projects to ensure customer satisfaction and on-schedule delivery.

The role combines project management, service scheduling, and cross-functional collaboration. Ideal candidates have an engineering degree, 3 years in automation, strong leadership, and experience with ERP, BI tools, and Salesforce.

Qualifications

• Bachelor’s or Master’s degree in engineering or related field.
• 3 years’ experience in automation, material handling, or related environments.
• Ability to motivate and coordinate technical resources and field staff.

Responsibilities

• Manage service tickets, ensure timely response and resolution.
• Coordinate project plans, estimates, and service improvements.
• Prepare quotes and coordinate with spare parts team using CRM/ERP tools.
• Interface with internal and external stakeholders to ensure completion.

Skills

Strong communication

Leadership

Time management

Multi-project management

Problem solving

Education

Bachelor’s / Master’s degree in engineering

Tools

ERP systems

BI tools

CRM (Salesforce)

Job description

E80 Group is seeking a Service & Project Coordinator in Chicago, IL. You will manage service interventions, coordinate technical teams, and oversee after-sales projects to ensure customer satisfaction and on-schedule delivery.

The role combines project management, service scheduling, and cross-functional collaboration. Ideal candidates have an engineering degree, 3 years in automation, strong leadership, and experience with ERP, BI tools, and Salesforce.