Automation QA Analyst - Hybrid, Public Sector

Commonwealth of Massachusetts; Chelsea (MA); Hybrid; USD 82,752 - 123,455; Full time

Job summary

Commonwealth of Massachusetts is seeking an Automation Test Analyst II to join the Child Support Systems team in Chelsea, MA. You will design, develop and execute manual and automated tests to ensure the accuracy of financial calculations and payment workflows.

The role includes backend data validation, accessibility testing, and mobile testing on Android/iOS, working within an Agile team to support reliable production releases.

Qualifications

• 3–5 years of experience in software quality assurance and test automation.
• Hands-on experience designing and maintaining automated test scripts using Selenium, Cypress or equivalent frameworks.
• Proficiency in SQL for backend data validation, querying, and reconciliation.
• Experience with defect tracking and test management tools (JIRA, Zephyr, or similar).
• Familiarity with Agile/Scrum methodologies and participation in sprint ceremonies.
• Experience testing web applications and native mobile apps (Android and iOS).
• Experience testing financial, tax or child support enforcement applications.
• Experience with accessibility testing tools and WCAG 2.1 compliance validation.
• Experience with CI/CD pipelines and integrating automated tests into build processes.

Responsibilities

• Develop and execute manual and automated test cases based on business requirements, use cases and technical specifications.
• Perform functional, regression, integration, system, end-to-end and smoke testing across COMETS HD.
• Review use cases, business scenarios, technical specifications and design documents to create comprehensive test cases.
• Ensure full traceability of requirements to test cases and defects.
• Design, develop and maintain automated test scripts using industry-standard automation frameworks (e.g., Selenium or equivalent).
• Continuously improve and expand automated test coverage to increase efficiency and reduce regression testing cycles.
• Maintain and update automation suites to align with application changes and new feature development.
• Validate financial calculations, payment processing workflows and enforcement functionality within the Child Support system.
• Test inbound/outbound interfaces with federal systems (e.g., Federal Parent Locator Service – FPLS) and other partner agencies.
• Conduct SQL-based backend data validation and reconciliation to ensure data integrity across system components.
• Log, track, and manage defects using JIRA and Zephyr (or similar tools).
• Provide clear defect documentation including steps to reproduce, expected vs. actual results, severity, and supporting evidence.
• Collaborate with developers and business analysts to triage and resolve defects efficiently.
• Test native mobile applications for compliance on Android and iOS platforms.
• Perform keyboard-only navigation testing, zoom testing, and screen magnification checks to ensure accessibility compliance.
• Validate adherence to accessibility standards (e.g., WCAG 2.1) across application interfaces.
• Participate in Agile activities including sprint planning, daily stand-ups, and retrospectives.
• Support release readiness activities and post-deployment validation to ensure successful production releases.
• Collaborate with cross-functional team members to identify risks and testing dependencies early in the sprint cycle.

Skills

Test automation

Selenium

Cypress

SQL

JIRA

Zephyr

Accessibility testing

CI/CD

Agile/Scrum

Mobile testing

Education

Associate’s degree

Bachelor’s degree or higher

Tools

Selenium

Cypress

SQL

Job description

Commonwealth of Massachusetts is seeking an Automation Test Analyst II to join the Child Support Systems team in Chelsea, MA. You will design, develop and execute manual and automated tests to ensure the accuracy of financial calculations and payment workflows.

The role includes backend data validation, accessibility testing, and mobile testing on Android/iOS, working within an Agile team to support reliable production releases.