Automation Optimization Specialist

Mercy; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plan (32+ hours)

Job summary

Mercy is seeking an Automation Optimization Specialist within the Revenue Cycle to elevate operational efficiency through automation and optimization solutions. The role uses EPIC automation, Studio-X, Power Automate, and Copilot Studio to streamline workflows while reducing manual effort.

You will collaborate across departments, provide training and support for ongoing development, and apply lean methodologies to scale improvements.

Qualifications

• High School diploma or equivalent required.
• 5 years experience in Revenue Cycle, process improvement, or automation-related roles.
• Bachelor's degree preferred in related fields.
• Lean Six Sigma Certification preferred but not required.
• Experience with Epic and basic report writing preferred.

Responsibilities

• Enhance operational efficiency through automation and optimization solutions in Revenue Cycle.
• Collaborate across departments to support process improvements and scale solutions.
• Provide training and ongoing support for development needs.
• Leverage tools like EPIC automation, Studio-X, Power Automate, and Copilot Studio to streamline workflows.

Skills

Analytical thinking

Problem solving

Communication

Team collaboration

Education

High School diploma or equivalent

Bachelor's degree in Business/Finance/Information Systems

Lean Six Sigma Certification

Tools

Studio-X

Power Automate

Copilot Studio

Epic

Excel

Word

Job description

Find your calling at Mercy!

The Automation & Optimization Analyst is a key role within the Revenue Cycle department, focused on enhancing operational efficiency through automation and optimization solutions. This position utilizes tools like EPIC automation, Studio-X, Power Automate, and Copilot Studio to streamline workflows and reduce manual effort. The analyst is responsible for leveraging advanced coding solutions and new technologies to support process improvements and scalability. They champion a culture of continuous improvement and innovation, collaborating across departments and providing training and support for ongoing development needs. A deep understanding of Revenue Cycle processes, lean methodology, and automation technologies is essential for this role.Position Details:

Mercy - Remote Opportunity

Automation Optimization Specialist

Shift: Full-Time, Days

Minimum Qualifications:

Education: High School Degree or equivalent

Experience: 5 years of experience in Revenue Cycle, process improvement, or automation-related roles.

Preferred Qualifications:

Education: Bachelor’s degree in Business, Finance, Information Systems, or related field.

Certification/Registration: Lean Six Sigma Certification or equivalent preferred, not required.

Other Skills, Knowledge, Abilities:

• Proficiency in Studio-X, Power Automate, and/or Copilot Studio

• Intermediate to advanced Microsoft Excel and Word

• Strong analytical and problem-solving skills

• Excellent communication and collaboration abilities

• Experience with Epic and basic report writing preferred.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.