Patient Benefits Analyst/FT Hybrid - Springfield

Mercy; Springfield (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

Mercy seeks an analyst to support the Receivables system development and enhancements. This role maintains databases, generates routine reports, and provides analytical support to optimize reimbursements.

Collaboration with Patient Accounting, Information Services, and external payers is essential, including training material development. Required are a high school diploma and 5+ years of experience; a Bachelor's in business/information systems is preferred.

Qualifications

• High school diploma required.
• Minimum of five (5) years of relative experience.
• Interpersonal, organizational, and communication skills required.
• May need to be on-call or report to unusual hours for testing.

Responsibilities

• Support Mercy Receivables system development and enhancements.
• Maintain databases, spreadsheets, and files for interfaced software.
• Provide routine reporting and proactive analytical support for the systems.
• Collaborate with departments, third-party payers, and vendors to resolve issues.
• Develop user training manuals.

Skills

Interpersonal skills

Organizational skills

Analytical skills

Communication skills

CRT usage

Education

High school diploma

Bachelor degree in business/information systems

Job description

Find your calling at Mercy!

Serves as an analyst for Mercy Receivables system development, re-engineering, or system enhancement projects. Negotiates ad hoc agreements with third party payers. Maintains databases, spreadsheets, computer and paper files related to interfaced software packages. Responsible for routine reporting and pro‑active analytical support relating to the systems. Responsible for ensuring that systems are designed to obtain optimum reimbursement for Accounts Receivable, including building/maintaining system tables. Works effectively with Patient Accounting, Information Services, Medical Records, Admitting, Nursing, Fiscal Services, Unity Health Network, third party payors, vendors, and other external customers to bring about problem resolution in a professional manner. Responsible for development of user training manuals. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

MINIMUM QUALIFICATIONS:

• Education: High school diploma required.
• Experience: Minimum of five (5) years of relative experience necessary.
• Other skills & knowledge: Interpersonal and organizational skills required. Must possess superior oral and written communication skills, and analytical skills. Must be capable of handling a large volume of transactions on a daily basis and considerable CRT use. May need to be on-call and/or report to work during unusual hours for system testing or troubleshooting.

PREFERRED QUALIFICATIONS:

• Education: Bachelor degree in business/information system preferred.
• Experience: Minimum of five (5) years of relative experience necessary.
• Other skills & knowledge: Knowledge of personal computer and software desired.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.