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Mercy is seeking a patient financial services assistant to help patients with financing and assistance applications. You will support patients with financial statements, Medicaid and other federal programs, and educate them on Mercy policies.
You will document actions, respond to inquiries, and research problem accounts while modeling Mercy’s mission and standards. The role emphasizes strong computer skills, Excel and Word proficiency, and a collaborative patient-centered approach within the
Assists patients seeking alternative financing and/or assistance; provides support to patients completing and filing financial statements, Medicaid and other federal program applications. Provides patient education of financial policies; provides ongoing support for Point-of-Service initiatives: focuses on uninsured, underinsured and credit risk patients. Document actions taken, answers patient inquiries, and researches problem accounts. Is a positive role model for other coworkers and provides excellent customer service at all times to both internal and external customers. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.