Automation-First IT Process Architect & Leader

Viasat; Englewood (CO); On-site; USD 127,000 - 201,000; Full time

Benefits offered by this job

Medical benefits

Stock incentives

Financial benefits

Job summary

Viasat in Englewood, Colorado is seeking a Senior Process Engineer to design and improve IT processes. The role involves standardizing processes and ensuring they are measurable and aligned with the company's goals.

Ideal candidates will have over 8 years of experience in IT operations with strong skills in stakeholder engagement and automation design. The position offers a competitive salary and benefits in a dynamic work environment focused on innovation.

Qualifications

• 8+ years of experience in IT process engineering, operating model design, service management, or enterprise IT operations.
• Strong stakeholder facilitation skills to drive alignment without direct authority.
• Practical experience with frameworks like ITIL, Lean, DevOps, or SRE.

Responsibilities

• Design and maintain end-to-end Global IT processes.
• Identify process gaps and drive continuous improvement initiatives.
• Ensure processes are executable, measurable, and auditable.

Skills

Stakeholder facilitation

IT process engineering

Service management

Automation-first design

Systems thinking

Education

8+ years of experience in IT operations

Tools

ITIL

Lean

DevOps

SRE

Job description

Viasat in Englewood, Colorado is seeking a Senior Process Engineer to design and improve IT processes. The role involves standardizing processes and ensuring they are measurable and aligned with the company's goals.

Ideal candidates will have over 8 years of experience in IT operations with strong skills in stakeholder engagement and automation design. The position offers a competitive salary and benefits in a dynamic work environment focused on innovation.