Automation-First IT Process Architect & Leader

Viasat; Carlsbad (CA); On-site; USD 127,000 - 201,000; Full time

Benefits offered by this job

Medical benefits

Financial incentives

Stock options

Job summary

Viasat is seeking a Senior Process Engineer in Carlsbad, CA, to drive improvements in Global IT processes. The role demands expertise in service-oriented operating models, requiring 8+ years of experience in IT process engineering.

The successful candidate will design and maintain processes, ensuring efficiency and scalability while collaborating across teams. Competitive salary range from $127k to $201k, along with additional incentives and benefits.

Qualifications

• 8+ years of experience in IT process engineering or service management.
• Strong understanding of IT operating models and design principles.
• Ability to translate concepts into actionable workflows.

Responsibilities

• Design and maintain Global IT processes for service orientation.
• Develop standardized process architectures aligned to ITIL principles.
• Drive continuous improvement initiatives and measure process effectiveness.

Skills

Stakeholder facilitation skills

IT process engineering

End-to-end IT processes design

IT operating maturity concepts

Automation-first design

Tools

ITIL

Lean

DevOps

SRE

Job description

Viasat is seeking a Senior Process Engineer in Carlsbad, CA, to drive improvements in Global IT processes. The role demands expertise in service-oriented operating models, requiring 8+ years of experience in IT process engineering.

The successful candidate will design and maintain processes, ensuring efficiency and scalability while collaborating across teams. Competitive salary range from $127k to $201k, along with additional incentives and benefits.