Auto Vendor Program Lead: Cost Control & Vendor Excellence

Allstate; United States; Remote; USD 77,000 - 124,000; Full time

Job summary

Allstate is seeking a Manager, Auto Vendor Program to lead a team of Vendor Consultants, overseeing the auto repair program’s performance and cost containment while supporting the claims team. You will drive processes, vendor relationships, budgeting, and continuous improvement initiatives with a strong emphasis on analytics and compliance.

You’ll supervise a skilled team, shape vendor strategy, and partner with cross-functional groups to achieve departmental objectives and deliver excellent

Qualifications

• Minimum 5-7 years of Auto Vendor Management experience.
• Minimum 5-7 years of people management experience in the Auto body shop field and/or Insurance Claims environment.
• Strong negotiation skills and ability to handle conflict resolution opportunities including complex issues.
• Advanced MS Office knowledge, especially in Excel and Tableau.
• Advanced understanding of various auto estimating software tools; including Mitchell.
• Advanced knowledge of Legal and Regulatory requirements such as Provincial Insurance Acts.
• Strong working knowledge of foundational management systems; Continuous Improvement, Agile, Change Management.
• Enrolled in, or completion of, CIP designation
• An in-depth understanding and working knowledge of Claims Best Practices and software: ClaimCente

Responsibilities

• Identify opportunities to reduce costs by analyzing data and implement cost saving initiatives.
• Coordinate the onboarding of new vendors, including due diligence, and integration with internal systems and processes.
• Facilitate the offboarding of vendors as needed, ensuring smooth transition and compliance with contractual obligations.
• Continuously evaluate and refine vendor management processes, tools, and systems to enhance efficiency, transparency, and effectiveness.
• Recommend and implement best practices, automation tools, and process improvements to streamline workflows and optimize vendor relationships.
• Cultivate and maintain strong relationships with key suppliers and vendors; act as primary contact for vendor inquiries, issues, and escalations.
• Establish KPIs and metrics to evaluate vendor performance and adherence to contracts; monitor and audit performance.
• Identify and evaluate potential vendors based on business needs, quality and cost considerations.
• Collaborate with Auto Management and Vendor Management teams to drive objectives.
• Analyze productivity and determine appropriate resources for the team.
• Ensure development plans for direct reports and provide ongoing direction to achieve targets.
• Participate in Talent Pool Assessments.

Skills

Vendor Management

Cost Containment

Performance Metrics

Reporting

Vendor Relationships

Vendor Performance Management

Tools

Tableau

Mitchell

Excel

Job description

Allstate is seeking a Manager, Auto Vendor Program to lead a team of Vendor Consultants, overseeing the auto repair program’s performance and cost containment while supporting the claims team. You will drive processes, vendor relationships, budgeting, and continuous improvement initiatives with a strong emphasis on analytics and compliance.

You’ll supervise a skilled team, shape vendor strategy, and partner with cross-functional groups to achieve departmental objectives and deliver excellent