Auto Total Loss Claims Specialist

AssuranceAmerica; Atlanta (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

AssuranceAmerica is seeking a Total Loss Adjuster to provide service to customers involved in auto total losses. You will prepare correspondence to settle total loss claims with insureds, claimants and legal representatives, and issue indemnity payments with a focus on accuracy of settlements.

The role requires reviewing options, conditioning, and prior damage to confirm accurate cash values, while coordinating with rental, title procurement and salvage processes to ensure timely handling.

Qualifications

• Associates or bachelor’s degree required.
• Adjuster Licensing as required by state.
• Minimum of 1-3 years of experience in handling non-standard auto insurance claims.
• Excellent communication skills with demonstrative ease of both verbal and written formats.
• Attention to detail and ability to multi-task.
• A high degree of motivation and team orientation.

Responsibilities

• Explain procedures and answer inquiries for adjusting total loss claims.
• Review evaluation documents for accuracy and compliance for regulatory requirements.
• Negotiate settlement of first and third party total losses.
• Monitor first and third-party rental.
• Monitor title procurement process to ensure timely processing.
• Monitor salvage for timely processing.

Skills

Communication skills

Attention to detail

Multi-tasking

Team orientation

Education

Associate or Bachelor's degree

Job description

AssuranceAmerica is seeking a Total Loss Adjuster to provide service to customers involved in auto total losses. You will prepare correspondence to settle total loss claims with insureds, claimants and legal representatives, and issue indemnity payments with a focus on accuracy of settlements.

The role requires reviewing options, conditioning, and prior damage to confirm accurate cash values, while coordinating with rental, title procurement and salvage processes to ensure timely handling.