Auto Showroom Front Desk Receptionist

Penske Automotive Group; West Long Branch (NJ); On-site; USD 28,000 - 30,000; Full time

Job summary

Penske Automotive Group in West Long Branch, New Jersey is seeking a Receptionist to act as a front-line representative in the showroom. You will answer a multi-line phone system, greet customers, provide information, and direct inquiries to the appropriate party to ensure a positive customer experience.

Responsibilities include routing calls, taking messages, assisting visitors, and supporting clerical tasks as needed.

Qualifications

• Ability to clearly answer the phone and use the intercom.
• Strong organization skills and ability to multi-task.
• Remain positive and professional in stressful situations.
• Ability to read and comprehend instructions and information.
• Ability to listen to customers and determine how to assist them.
• Proficient with Microsoft applications.
• Time management and prioritization skills.
• Excellent communication skills and works well in a team environment.
• Fast and accurate data entry.
• Ability to handle multiple calls at one time.
• Maintain professional appearance at all times.

Responsibilities

• Answer the multi-line phone system using the company greeting.
• Greet and direct visitors to the correct department or person.
• Route calls and provide general information to callers.
• Take messages or direct to voicemail as appropriate.
• Collect basic demographic information from customers.
• Hand out brochures and information to visitors.
• Refer complex inquiries to the appropriate person.
• Assist in the service department during morning rush hour as needed.

Skills

Phone etiquette

Multi-tasking

Microsoft Office

Communication skills

Teamwork

Education

High school diploma

Tools

Intercom system

MS Office

Job description

Penske Automotive Group in West Long Branch, New Jersey is seeking a Receptionist to act as a front-line representative in the showroom. You will answer a multi-line phone system, greet customers, provide information, and direct inquiries to the appropriate party to ensure a positive customer experience.

Responsibilities include routing calls, taking messages, assisting visitors, and supporting clerical tasks as needed.