Automotive Front Desk & Guest Experience Specialist

Penske Automotive Group, Inc.

New Jersey

On-site

USD 28,000 - 30,000

Full time

3 days ago
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Benefits offered by this job

Fortune 500 employer
Glassdoor Best Places to Work
Health care options (medical, dental,
401k savings and retirement plan with
Career growth opportunities
Values-driven culture

Job summary

Porsche Monmouth, part of Penske Automotive Group, seeks a knowledgeable and friendly Receptionist to join our dealership team and deliver extraordinary customer experiences.

As the front line of the dealership, you will greet customers, direct calls, and connect people with the right team members to ensure an excellent first impression. We offer competitive hourly pay, comprehensive benefits, and opportunities for growth within a Fortune 500 company.

Qualifications

  • Genuine interest in providing an exceptional customer experience.
  • Friendly, enthusiastic, reliable with a team-player attitude.
  • Excellent communication, interpersonal and organizational skills.
  • Able to work in a fast-paced, results-driven environment.
  • Prompt assistance to customers with courtesy and professionalism.

Responsibilities

  • Greet and assist customers in person and over the phone.
  • Connect customers with the appropriate dealership team members.
  • Manage telephone switchboard and route inquiries promptly.
  • Support sales and service teams during events and busy periods.
  • Enter basic customer information into the sales control system as required.

Skills

Customer service
Communication
Team orientation
Reliability

Job description

Porsche Monmouth, part of Penske Automotive Group, seeks a knowledgeable and friendly Receptionist to join our dealership team and deliver extraordinary customer experiences.

As the front line of the dealership, you will greet customers, direct calls, and connect people with the right team members to ensure an excellent first impression. We offer competitive hourly pay, comprehensive benefits, and opportunities for growth within a Fortune 500 company.

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