Auto Shop Front Desk & Admin Coordinator

Capital Auto Shop Inc.; Fairfax (VA); On-site; USD 34,000 - 42,000; Full time

Job summary

Capital Auto Shop Inc. in Fairfax, VA seeks a Receptionist/Administrative Assistant to greet customers, answer calls, and handle emails with professionalism. This full-time, on-site role coordinates appointments, maintains customer records, and updates repair orders in the system.

You will manage mail, process payments, organize documents, and support shop staff with general administrative tasks to keep the front office running smoothly and information clear about services and timelines.

Qualifications

• Strong customer service and interpersonal skills.
• Proficiency with basic office software (email, word processing, spreadsheets).
• Solid organizational and time-management abilities.

Responsibilities

• Greet customers and answer phone calls in a professional manner.
• Respond to email inquiries and schedule appointments.
• Maintain customer records and update repair orders in the system.
• Manage incoming/outgoing mail and process payments.
• Organize documents and support office staff with general administrative tasks.

Skills

Customer service

Interpersonal skills

Office software

Organization

Data entry

Professional demeanor

Education

High school diploma or equivalent

Job description

Capital Auto Shop Inc. in Fairfax, VA seeks a Receptionist/Administrative Assistant to greet customers, answer calls, and handle emails with professionalism. This full-time, on-site role coordinates appointments, maintains customer records, and updates repair orders in the system.

You will manage mail, process payments, organize documents, and support shop staff with general administrative tasks to keep the front office running smoothly and information clear about services and timelines.