Receptionist/Administrative Assistant

Capital Auto Shop Inc.; Fairfax (VA); Vor Ort; USD 34.000 - 42.000; Vollzeit

Zusammenfassung

Capital Auto Shop Inc. in Fairfax, VA seeks a Receptionist/Administrative Assistant to greet customers, answer calls, and handle emails with professionalism. This full-time, on-site role coordinates appointments, maintains customer records, and updates repair orders in the system.

You will manage mail, process payments, organize documents, and support shop staff with general administrative tasks to keep the front office running smoothly and information clear about services and timelines.

Qualifikationen

• Strong customer service and interpersonal skills.
• Proficiency with basic office software (email, word processing, spreadsheets).
• Solid organizational and time-management abilities.

Aufgaben

• Greet customers and answer phone calls in a professional manner.
• Respond to email inquiries and schedule appointments.
• Maintain customer records and update repair orders in the system.
• Manage incoming/outgoing mail and process payments.
• Organize documents and support office staff with general administrative tasks.

Kenntnisse

Customer service

Interpersonal skills

Office software

Organization

Data entry

Professional demeanor

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Company Description

Capital Auto Shop is an automotive collision repair company located at 3156 Spring St in Fairfax, Virginia, United States. The shop serves local drivers with professional repair services, focusing on quality workmanship and reliable customer service. Team members work in a hands-on environment that supports efficiency, accuracy, and safety. Capital Auto Shop values clear communication, organized operations, and a positive experience for every customer.

Role Description

The Receptionist/Administrative Assistant role is a full-time, on-site position based in Fairfax, VA. In this role, the team member greets customers, answers phone calls, and responds to email inquiries in a professional and timely manner. Daily responsibilities include scheduling appointments, maintaining customer records, and updating repair orders in the system. The role also involves managing incoming and outgoing mail, processing payments, organizing documents, and supporting the office and shop staff with general administrative tasks. The Receptionist/Administrative Assistant helps ensure the front office runs smoothly and that customers receive clear information about services and timelines.

Qualifications

• Strong customer service and interpersonal skills, with the ability to communicate clearly in person, over the phone, and via email.
• Proficiency with basic office software (e.g., email, word processing, spreadsheets) and comfort learning shop or scheduling systems.
• Solid organizational and time-management abilities, including maintaining records, handling multiple tasks, and prioritizing work effectively.
• Attention to detail in data entry, document preparation, and handling payments or customer information.
• Professional demeanor, reliability, and the ability to work in a fast-paced automotive repair environment.
• High school diploma or equivalent; prior receptionist, front desk, or administrative experience in a service setting is preferred.
• Familiarity with automotive services or collision repair is a plus but not required.