Auto Service Writer – Up to $120K, 5‑Day Week, PTO

Diagnostic Network, Inc.; Charlotte (NC); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Paid holidays

PTO

Job summary

Diagnostic Network, Inc. in Charlotte, NC, is seeking an experienced service writer for our busy 14-bay shop. We are a well-established business with a solid customer base and seasoned technicians. We use Mitchell 1 POS software and maintain a full-service facility.

This is a salary-based position with monthly bonus/production pay. An experienced service writer should expect around $120,000 per year. The shop handles American and Asian vehicles, from inspections and oil services to tires,

Qualifications

• Experienced service writer with a track record in automotive service.
• Able to upsell services and communicate effectively with customers.
• Familiarity with Mitchell 1 POS software is a plus.

Responsibilities

• Write and schedule service orders for a busy shop.
• Communicate with technicians and customers to ensure quality repairs.
• Assist in promoting services and achieving production goals.

Skills

Customer service

Sales skills

Communication

Tools

Mitchell 1 POS

Job description

Diagnostic Network, Inc. in Charlotte, NC, is seeking an experienced service writer for our busy 14-bay shop. We are a well-established business with a solid customer base and seasoned technicians. We use Mitchell 1 POS software and maintain a full-service facility.

This is a salary-based position with monthly bonus/production pay. An experienced service writer should expect around $120,000 per year. The shop handles American and Asian vehicles, from inspections and oil services to tires,