Auto Service Warranty Specialist - Claims Expert

The Juris Agency; Jackson (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Retirement Plan

Job summary

Mark Porter Auto Group in Jackson, Ohio is seeking a Service Warranty Specialist to own warranty claims from submission to reimbursement. You will coordinate with service technicians to gather needed information and serve as the bridge to manufacturer warranty representatives, ensuring documentation meets all standards.

We value a detail-oriented, stable team player who can maintain organized records and support our technicians with timely approvals, while contributing to a friendly local

Qualifications

• Automotive service advisor or warranty claim processing experience.
• Technical knowledge of manufacturer warranty guidelines and claim submission portals.
• High school diploma or equivalent.

Responsibilities

• Process warranty claims accurately and ensure all documentation meets manufacturer standards.
• Coordinate with service technicians to obtain the necessary information for claim approvals.
• Monitor claim status and follow up on any rejected or pending items to ensure timely reimbursement.
• Maintain organized records of all service repairs and warranty documentation for future audits.
• Serve as a bridge between the service department and the manufacturer's warranty representatives.
• Review repair orders for accuracy and completeness before submission.

Skills

Warranty processing

Manufacturer warranty knowledge

Education

High school diploma

Job description

Mark Porter Auto Group in Jackson, Ohio is seeking a Service Warranty Specialist to own warranty claims from submission to reimbursement. You will coordinate with service technicians to gather needed information and serve as the bridge to manufacturer warranty representatives, ensuring documentation meets all standards.

We value a detail-oriented, stable team player who can maintain organized records and support our technicians with timely approvals, while contributing to a friendly local