Automotive Warranty Claims Specialist

The Juris Agency; Kentucky; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Retirement Plan

Job summary

Mark Porter Auto Group in Jackson, OH is seeking a Service Warranty Specialist to oversee warranty claims and support technicians through the submission process. You will ensure documentation meets manufacturer standards and act as the bridge between the service team and warranty representatives.

The ideal candidate has experience in warranty claim processing or automotive service advisory, with a solid understanding of manufacturer guidelines and attention to detail.

Qualifications

• Experience in automotive warranty claim processing or service advisory.
• Knowledge of manufacturer warranty guidelines and claim portals.
• Attention to detail and ability to work with cross-functional teams.

Responsibilities

• Process warranty claims accurately and ensure documentation meets manufacturer standards.
• Coordinate with service technicians to gather information for claim approvals.
• Monitor claim status and follow up on rejected or pending items for timely reimbursement.
• Maintain organized records of all service repairs and warranty documents.
• Bridge between service department and manufacturer's warranty representatives.
• Review repair orders for accuracy before submission.

Skills

Warranty processing

Communication with technicians

Documentation precision

Education

High school diploma or equivalent

Job description

Mark Porter Auto Group in Jackson, OH is seeking a Service Warranty Specialist to oversee warranty claims and support technicians through the submission process. You will ensure documentation meets manufacturer standards and act as the bridge between the service team and warranty representatives.

The ideal candidate has experience in warranty claim processing or automotive service advisory, with a solid understanding of manufacturer guidelines and attention to detail.