Auto Service Store Manager - Lead Profit & Guest Experience
The Goodyear Tire & Rubber Company
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
The Goodyear Tire & Rubber Company is seeking a Store Manager for one of its auto service centers. You will lead store operations, coach associates, and drive profitability while delivering outstanding service to guests.
In this role you will schedule staff, manage appointments, and monitor performance against goals, contributing to strong team results and customer satisfaction in a fast-paced environment.
Qualifications
- Minimum 1 year of retail management experience
- Valid driver's license
- Must be at least 18 years of age
Responsibilities
- Help drive, track, and reach sales and profitability goals through guest and employee interactions including tire and service sales
- Build guest relationships and ensure guest satisfaction
- Advocate for employees with respect to training and development
- Responsible for partnering on recruiting, interviewing, hiring, and onboarding, including compensation philosophy
- Ensure compliance with workforce labor requirements and Goodyear Retail requirements
- Able to articulate all warranties, promotions, and advertisements
- Utilize tools provided to make recommendations to guests based on manufacturing guidelines
- Maintain a clean and safe work and guest area
- Perform manual tasks for extended periods, including lifting tires and wheels, standing, bending, and squatting
Skills
Job description
The Goodyear Tire & Rubber Company is seeking a Store Manager for one of its auto service centers. You will lead store operations, coach associates, and drive profitability while delivering outstanding service to guests.
In this role you will schedule staff, manage appointments, and monitor performance against goals, contributing to strong team results and customer satisfaction in a fast-paced environment.
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