Auto Service Manager: Lead Techs & Customer Care

Bridgestone America, Inc.; Surfside (FL); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On‑the‑job training and ASE trainings

Flexible work schedule

401(k) match

On demand pay (daily pay)

Job summary

Bridgestone America, Inc. based in Nashville, Tennessee, is seeking an experienced Auto Service Manager to lead technicians and oversee service operations. You will recruit, coach, and supervise staff while ensuring high-quality customer interactions and adherence to standards.

The role emphasizes team leadership, scheduling, training, and driving service sales, with opportunities for ASE certification and career growth within the Bridgestone network.

Qualifications

• High School Diploma or equivalent.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Problem solving - customer complaints.
• Aptitude to manage inventory, scheduling, equipment maintenance, etc.
• Capacity to lead and coach others.
• Teammate and customer/communication skills.
• Ability to recruit and select technicians successfully according to store requirements.
• Willingness to continue education and remain current in automotive repair issues.
• Must have valid automotive driver's license at all times in order to test drive customer's vehicles.

Responsibilities

• Assign and schedule work duties to auto service staff according to individual skill level.
• Serve all automotive service needs of customers.
• Oversee the hiring and training of an effective auto service team.
• Maintain high teammate retention.
• Drive sales through proactive customer interactions, thorough vehicle inspections, and front/back shop coordination.

Skills

Problem solving

Inventory management

Leadership

Communication

Recruitment

Continuous learning

Education

High school diploma

Two-year degree

Job description

Bridgestone America, Inc. based in Nashville, Tennessee, is seeking an experienced Auto Service Manager to lead technicians and oversee service operations. You will recruit, coach, and supervise staff while ensuring high-quality customer interactions and adherence to standards.

The role emphasizes team leadership, scheduling, training, and driving service sales, with opportunities for ASE certification and career growth within the Bridgestone network.