Auto Service Manager: Lead Technicians & Flexible Schedule

Bridgestone America, Inc.; Atlanta (GA); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental and Vision - Starting

Paid vacation and holidays

On-the-job training and ASE trainings

Flexible work schedule

401(k) match

On demand pay (daily pay)

Job summary

Bridgestone America, Inc. is seeking a Service Manager in the Retail Operations environment to lead technicians, coordinate customer interactions, and drive service quality.

You will oversee hiring, training, scheduling, and performance, ensuring high customer satisfaction and smooth store operations. This role emphasizes leadership, coaching, and effective communication to maintain workflow, profitability, and adherence to Bridgestone standards across our auto service teams in a fast-paced

Qualifications

• Minimum 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Strong problem solving and communication skills.
• Ability to recruit and select technicians and lead a team.
• Willingness to continue education in automotive repair.

Responsibilities

• Assign and schedule work duties to auto service staff.
• Oversee hiring and training of auto service team.
• Ensure high teammate retention and customer satisfaction.
• Drive sales through proactive customer interactions and shop coordination.
• Maintain compliance with quality standards and company policies.

Skills

Customer service

Leadership

Communication

Problem solving

Team management

Education

High School Diploma or equivalent

2 year degree or equivalent

Job description

Bridgestone America, Inc. is seeking a Service Manager in the Retail Operations environment to lead technicians, coordinate customer interactions, and drive service quality.

You will oversee hiring, training, scheduling, and performance, ensuring high customer satisfaction and smooth store operations. This role emphasizes leadership, coaching, and effective communication to maintain workflow, profitability, and adherence to Bridgestone standards across our auto service teams in a fast-paced