Automotive Service Manager — Lead, Train & Grow Fast

The Goodyear Tire & Rubber Company; Stoneham (MA); On-site; USD 32,000 - 43,000; Full time

Job summary

The Goodyear Tire & Rubber Company is seeking a Service Manager to gain hands-on experience in one of Goodyear's auto service centers. You will manage the service department, schedule staff, and organize workflow to deliver high-quality work on time while building guest relationships.

Responsibilities include driving sales through guest interactions, training staff, and ensuring safety and compliance with guidelines.

Qualifications

• Minimum 1 year of automotive service management experience.
• Valid driver's license required.
• Must be at least 18 years old.
• Candidates must be legally authorized to work in the U.S. without sponsorship.

Responsibilities

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests.
• Help drive and reach sales goals through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction by acting as liaison between technicians and guests.
• Contribute to training and development of service department associates.
• Articulate warranties, promotions, and advertisements to guests.
• Utilize tools to make recommendations based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform manual tasks including lifting tires and wheels, standing, bending, and squatting.

Skills

Automotive service management

Valid driver's license

Authorized to work in US

No relocation offered

US work eligibility

Communication skills

Teamwork

Job description

The Goodyear Tire & Rubber Company is seeking a Service Manager to gain hands-on experience in one of Goodyear's auto service centers. You will manage the service department, schedule staff, and organize workflow to deliver high-quality work on time while building guest relationships.

Responsibilities include driving sales through guest interactions, training staff, and ensuring safety and compliance with guidelines.