Auto Service Manager: Lead a High-Performance Team

Charperchevy; Vernon (Wyoming County); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401k plan

Paid time off

Short-term disability

Life insurance

Career growth

Job summary

The C. Harper Auto Group is seeking an Experienced and Passionate Service Manager to lead the Service Department at one of our seven dealerships.

You will drive profitability through staffing, customer retention, cost controls, and detailed service records, ensuring technicians’ time is sold to customers while maintaining strong customer relationships. Ideal candidates bring 5–7 years of automotive service management experience, strong leadership, and a track record of improving service metrics.

Qualifications

• 5–7 years in automotive service management.
• Bachelor’s degree in Business Administration, Automotive Technology, or related field preferred.
• Proven leadership, training, and team development capabilities.

Responsibilities

• Forecast goals and monitor department performance.
• Train, motivate, and coach service staff.
• Maintain service records and ensure compliance.
• Direct and schedule department activities.
• Maintain high-quality service and minimize comebacks.
• Ensure customer satisfaction and service excellence.

Skills

Leadership

Customer service

Communication

Interpersonal skills

Analytical thinking

Problem solving

Education

Bachelor's degree in Business Administration / Automotive Technology

Tools

CRM software

Microsoft Office

Job description

The C. Harper Auto Group is seeking an Experienced and Passionate Service Manager to lead the Service Department at one of our seven dealerships.

You will drive profitability through staffing, customer retention, cost controls, and detailed service records, ensuring technicians’ time is sold to customers while maintaining strong customer relationships. Ideal candidates bring 5–7 years of automotive service management experience, strong leadership, and a track record of improving service metrics.