Auto Service Lead: Growth & Customer Excellence

Vanguard Trucks Centers; Tucson (AZ); On-site; USD 65,000 - 95,000; Full time

Job summary

Vanguard Trucks Centers in Tucson, AZ is seeking a qualified Service Manager to lead the dealership's service department. You will manage staffing, schedules, and customer communications to ensure efficient, profitable maintenance and repairs.

The role emphasizes safety, compliance, and high-quality workmanship, with a focus on meeting or exceeding customer expectations and uptime standards. A strong background in automotive service management, supervision, and a commitment to training staff

Qualifications

• High School Diploma or equivalent required.
• Bachelor's Degree preferred.

Responsibilities

• Forecasts department goals and strives to meet them.
• Hires, trains, and counsels service staff; monitors performance.
• Produces reports for GM, Service Director, and OE provider.
• Attends manager meetings and leads regular staff meetings.
• Monitors performance via reports, tracking systems, and surveys.
• Ensures compliance with safety regulations and facility standards.
• Directs scheduling of department employees.

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Job description

Vanguard Trucks Centers in Tucson, AZ is seeking a qualified Service Manager to lead the dealership's service department. You will manage staffing, schedules, and customer communications to ensure efficient, profitable maintenance and repairs.

The role emphasizes safety, compliance, and high-quality workmanship, with a focus on meeting or exceeding customer expectations and uptime standards. A strong background in automotive service management, supervision, and a commitment to training staff